We currently only post to the UK, excluding the Channel Islands (sorry). Anyone ordering something from us who wants shipping outside the UK will have to be reimbursed and the order cancelled. This may well change in the future.
To make things easier for everyone, we have decided to offer a flat rate postage fee of £3.99 per order to most places within the UK. As our shipping company charges us more for deliveries to postcodes beginning with IM (Isle of Man), HS (Outer Hebrides) and ZE (the Shetland Islands) we have to charge any £5.99 for deliveries to these stunning places. Hopefully having a flat fee makes it easy for everyone and should mean that most people will not feel over charged for postage. We reserve the right to change our postal rates in the future and we will provide a clear indication that we have done so.
We will use myHermes, Royal Mail or similar for sending parcels. Orders over £30 will need to be signed for.
We aim to process your order within 2 working days of receiving payment. If we’re away buying things then we’ll let you know as orders will take longer to be shipped.
As online shoppers ourselves, we understand that paying postage can put people off buying things so we have decided to offer free collection from our studio in Southgate Rd, London N1 (see our contact page for a map). You will need to select this option when checking out and then contact us to arrange collection. Occasionally other collection points may be available. If you do not collect the item on the day we have arranged then you will need to pay for postage and the item will be posted to you. If you do not arrange to collect the item within 7 days of the purchase and we do not hear from you with an alternative arrangement, the order will be cancelled and a refund issued.