Customer Information

Shipping

We charge a flat fee of £3.99 for all orders to most locations in the UK.
Free shipping is offered on orders over £60
Find out more.

UK only

We currently only deliver within the UK (except for the Channel Islands). If there is enough demand then we may change this in the future, so drop us an email and let us know!

Returns

If there’s something wrong with your purchase, please don’t delay. Have a read of our returns policy.

Minimum order

We have a minimum order of £10. Find out why.

Please note!

We are away playing in snow and finding new products. Whilst you can still place an order, it will not get processed until Friday 23rd February at the earliest.

Log pile in the snow